Meet Our Team
At Huser Insurance Agency, we've built our team with individuals who have the highest standards for client communication and servicing. No matter who you interact with at Huser Insurance Agency, you'll have the best experience possible.
Hello! I’m Tyler Huser—owner of Huser Insurance Agency and a lifelong Goshen native who believes great insurance starts with real relationships and honest service. I’m proud to lead an agency that has grown from a scratch start in 2019 to one of the area’s most trusted independent insurance teams, serving thousands of families and businesses across Northern Indiana.
Rooted in Goshen. Built on Family.
I grew up here in Goshen and graduated from Goshen High School in 2005. Today, I’m blessed to share life with my wife, Brittni, and our two kids, Treyton and Braylie, who are active in the Fairfield community. If you ever stop by our office, there’s a good chance you’ll hear us celebrating a big Fairfield win.
Passions Off the Clock
Outside the office, I’m usually coaching, cheering, or chauffeuring my kids to whatever sport is in season. I’m a passionate fan of Notre Dame Football and the Indianapolis Colts. I try to improve my golf game whenever I can (still a work in progress), and I spend plenty of time in the gym—trying to survive another CrossFit workout.
Service First—In Every Chapter
Before launching this agency, I served seven years as a full-time Goshen Police Officer after graduating from the Indiana Law Enforcement Academy. Protecting and serving this community shaped who I am—hard-working, community-focused, and always committed to doing the right thing.
That desire to serve didn’t go away when I hung up the badge. It simply led me to a new way of helping people.
The Start of Huser Insurance Agency
In 2019, I opened Huser Insurance Agency with one carrier, a folding table, and a mission:
make insurance simple, honest, and truly local.
Since then, our agency has grown into a multi-carrier independent operation representing ERIE Insurance, Progressive, Travelers, Foremost, Trexis, and Geico. Today, we insure homes, autos, businesses, recreational vehicles, and more—while maintaining a 90% retention rate and a reputation for fast, personal service.
Why We’re Different
At Huser Insurance, we treat people the way we want to be treated—like family. Whether it’s answering a late-night text, sending documents in minutes for a business owner in a crunch, or walking a client through a tough claim, our team is here for you.
We don’t do corporate call-center service.
We don’t treat people like numbers.
We protect our neighbors—because we live here too.
Let’s Protect What Matters Most
If you’re looking for an agency that knows you by name, works hard for you, and gives you real guidance—not just quotes—I’d love for you to join our Huser Insurance family. We’re here to make your insurance simple, affordable, and tailored to your life.
Thanks for taking a moment to learn my story. I look forward to being part of yours.
I come from a proud Hispanic background that has shaped my strong values of hard work, resilience, and community. As a bilingual professional fluent in both English and Spanish, I’m able to connect with and support a diverse range of individuals and families, making sure they feel understood, confident, and empowered when making important decisions.
Before entering the insurance industry, I spent about five years working in the legal field. During that time, I developed a deep appreciation for attention to detail, clear communication, and advocating for others. While that experience was incredibly valuable, I felt called to pursue a new path one where I could build more personal relationships and make a lasting, positive impact in people’s everyday lives.
Hey there! I'm Shanna Nisley, and I'm thrilled to share a little bit about myself with you. First things first, I'm happily married to my best friend and the love of my life, Drew Nisley. Together, we're navigating the beautiful chaos of parenthood with our three wonderful children, all of whom are enrolled at Bethany.
My professional journey took an unexpected turn during the COVID-19 pandemic in 2020. After dedicating several years to the medical field, I found myself embarking on a new adventure at Huser Insurance Agency. Starting as an unlicensed Customer Service Representative, I dove headfirst into learning the ins and outs of the insurance world. In 2022, I proudly earned my Property and Casualty license, marking a significant milestone in my career. Fast forward to today, and I am honored to serve as the New Account Manager at Huser Insurance.
What fuels my passion for this role? It's the relationships. I am incredibly grateful for the connections I've formed with our clients. There's something truly special about being able to assist and support them through life's twists and turns. Whether it's finding the perfect coverage for their needs or offering guidance during challenging times, I'm here to ensure they feel secure and cared for.
When I'm not immersed in the world of insurance, you'll often find me indulging my love for all things Disney. Whether it's exploring the magic of the parks or enjoying a Disney movie marathon at home, I cherish every moment spent in that whimsical world.
Thanks for stopping by and getting to know me a little better! If you have any questions or just want to say hello, feel free to reach out. Let's connect and make some magic happen together!
Hi, I’m Brittni Huser—yes, that Huser. Tyler and I have been married for 18 years, and we’re proud parents to our two kids, Treyton and Braylie. I was born and raised here in Goshen and graduated from Fairfield High School in 2005. After nearly 20 years with the same employer in New Paris, I joined Huser Insurance Agency in 2024 as our Administrative Assistant—only my second job since high school.
In my role, I handle the behind-the-scenes work that keeps our agency running smoothly: processing paperwork, managing cancellations, helping with late payments, and taking care of the tasks that free up Tyler and Shanna to focus on clients and policies. If it needs organized, followed up on, or cleaned up, it usually lands on my desk—and I’m happy to take it on.
I also play a key part in supporting our clients, making sure nothing falls through the cracks and that communication remains strong. Whether it's a billing issue, a document request, or general account support, I’m here to help make the insurance experience simple and stress-free.
Outside the office, I love spending time with my family, relaxing by the pool, and cheering on our kids in their many sports and activities. I’m grateful to be part of Huser Insurance Agency and to serve our community in a new and meaningful way.